Listed on this page are the answers to some of the more commonly asked questions about our services. Click on a question to reveal the answer, or contact us for more information.

MacSpeedy’s has been in operation since March, 2014, when we started with one bike and one driver, delivering errands locally within Lusaka.

Yes, MacSpeedy’s is VAT registered. For details on VAT, you can contact our accounts department: accounts@macspeedys.com.

Registering is easy with MacSpeedy’s. Simply go to our sign-up page here, and fill in your details including address, e-mail and phone. Once you’ve registered, you are ready to ship!

We strive to respond at least within 24 hours to any e-mail inquiries. However, if for some reason you have not received a response in that amount of time, please call the international department directly to follow up on your shipment: 0967-805-382 or 0962-111-787.

Business accounts are handled through our accounts department: accounts@macspeedys.com. Contact us or one of our sales representatives, and we will meet with you to get to know your business needs, anticipated volume, etc. Then, we’ll prepare a service contract and enter you into our business account database.

Our Mailing Address is:
MacSpeedy’s MML

204B Provident Street

Fairview

Lusaka, Zambia

+260-211-239-698

The following are transit times from our Online Shopping addresses:

  • UK: 5-8 days
  • USA: 2-3 weeks
  • South Africa: 5-8 days
  • China: 2-3 weeks

Here are estimated times for our International Express Collections Service (Import/Export):

  • UK Express: 2-5 days
  • EUROPE Express: 3-5 days
  • USA Express: 3-5 days
  • South Africa Express: 2-3 days
  • China Express: 3-6 days

LUSAKA OFFICE

Mon-Fri 8AM–5PM and 8AM-1PM on Saturday

KITWE OFFICE

Mon-Fri 8AM–5PM and 8AM-1PM on Saturday

KABWE OFFICE

Mon-Fri 8AM–5PM and 8AM-1PM on Saturday

DO YOU HAVE A SPECIAL PICKUP OR DELIVERY REQUEST?

We do special pickups and deliveries anywhere all over the world. Just send in you request and we will get back to you.